Should we build a custom operations platform or adapt an off-the-shelf one?

If an off-the-shelf tool covers your workflow with light setup, use it. A custom platform pays off when your process is what sets you apart, or when the workarounds between tools have become a daily cost. Our guide on custom versus off-the-shelf software walks through the decision.

Can you automate steps inside the tools we already use?

Often, yes. Where your tools have an interface, we can automate between them before, or instead of, replacing anything.

Swap five tools that almost fit for one that does.

Studios, agencies and service businesses usually keep clients in one tool, projects in another and quotes and invoices in a third, with someone stitching it all together by hand. Nycto builds operations platforms that hold the whole flow in one system and automate the steps in between. We've built them for Alt Studio, GermanATO and Warminboxes in the USA.

Where your week actually disappears

It's rarely one tool that costs you. It's the copying between them: re-typing client details into a quote, turning a signed quote into a project by hand, chasing who owns the next step, and building invoices from three different places.

Every application we've shipped replaced that kind of tool-juggling with one system and cut the manual steps out of the day.

What one platform covers

Clients and contacts, with every job you've ever done for them.
Projects, tasks and a clear owner for every request.
Quotes and invoices generated from the work itself, never re-typed.
Approvals that trigger the next step automatically.
Reports on workload, pipeline and billing.

Timeline

Most of our projects go live in two to four weeks. Bigger scope? You get a working MVP within eight weeks, then fresh releases in short cycles, each one ending with software you can actually use.

Work we have delivered

Questions we are asked

Should we build a custom operations platform or adapt an off-the-shelf one?: If an off-the-shelf tool covers your workflow with light setup, use it. A custom platform pays off when your process is what sets you apart, or when the workarounds between tools have become a daily cost. Our guide on custom versus off-the-shelf software walks through the decision.
Can you automate steps inside the tools we already use?: Often, yes. Where your tools have an interface, we can automate between them before, or instead of, replacing anything.

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